This discussion was a nice segway from our discussion earlier about continuing to work with students who have low technology skills.

Just because something is open access and online does not mean that everyone can actually access it.
Slam The Boards: Librarian movement to spend a day each month answer questions on Yahoo Answers to direct users to right places.
Discussion of apps that work well with users versus ones that never reply to issues.
Some librarians feel like they do not "have" to use technology.
Invisible hierarchies between professors can dissuade collaboration.